1.    What is the legacy system problem at CISCO? And how big a problem is?
2.    How the specific ERP vendor was selected? Do you think that the way that the team made the decision was right? Why? Why not?
3.    The team used a conference room pilot approach. Was this approach appropriate? Why? Why not?
4.    What happened at cutover to ERP? Were you surprised by the performance deterioration?

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