Discuss key points and provide analysis of the following cases. Data Governance at Chapter 6 case on Real-time BI at Continental Airlines. (pages 284-293) Chapter 7 case on How Dell converts social media analytics into strategic business advantage. (I’m going to add the link for this case) https://www.briefingsdirecttranscriptsblogs.com/2014/03/case-study-how-dell-converts-social.html
I will provide the book where you can find the first case. The second one is in the link. Each case has its own key points and analysis, so I would prefer each case on different pages.

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